Nairobi Serena Hotel - Nairobi
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Nairobi Serena Hotel
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.3/10
Private parking
Hand sanitizer in guest accommodation and key areas
Lift
Swimming pool
Breakfast takeaway containers
Meeting/banquet facilitiesadditional charge
Barber/beauty shop
Kids' meals
Shuttle service (additional charge)
24-hour front desk
Kid-friendly buffet
Soundproof rooms
Free WiFi
Parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Snack bar
WiFi
Kids' pool
Cashless payment available
Restaurant
Delivered food is securely covered
Process in place to check health of guests
Packed lunches
Terrace
Fax/photocopyingadditional charge
Massageadditional charge
Free parking
Linens, towels and laundry washed in accordance with local authority guidelines
Emergency cord in bathroom
Airport shuttle
Staff follow all safety protocols as directed by local authorities
Breakfast in the room
Smoke alarms
Designated smoking area
Security alarm
Sun umbrellas
Fitness centre
Spa lounge/relaxation area
Airport shuttle (additional charge)
Screens or physical barriers placed between staff and guests in appropriate areas
Spa and wellness centre
Internet services
First aid kit available
Car hire
Concierge service
Saunaadditional charge
Toilet with grab rails
Non-smoking throughout
Garden
Facilities for disabled guests
Guest accommodation is disinfected between stays
Business centreadditional charge
Parking on site
Daily housekeeping
Children's playground
Safety deposit box
Express check-in/check-out
Wheelchair accessible
Babysitting/child servicesadditional charge
Room service
Wine/champagneadditional charge
Luggage storage
Outdoor pool
CCTV in common areas
Invoice provided
Ironing serviceadditional charge
Air conditioning
Trouser pressadditional charge
Outdoor fireplace
Shuttle service
WiFi available in all areas
Sun loungers or beach chairs
Fire extinguishers
24-hour security
Fitness
Non-smoking rooms
Key card access
Physical distancing rules followed
Lower bathroom sink
Coffee house on site
Spa facilities
Spa/wellness packages
Lockers
CCTV outside property
Currency exchange
Use of cleaning chemicals that are effective against Coronavirus
Laundryadditional charge
Tour desk
Outdoor furniture
Dry cleaningadditional charge
Food can be delivered to guest accommodation
Face masks for guests available
All plates, cutlery, glasses and other tableware have been sanitized
Bar
Physical distancing in dining areas
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
